PREMIUM BANDAI Customer Service
E-mail Inquiry forms: https: //pbandai.zendesk.com/hc/en-us/requests/new
Reception time: 10: 00 AM ~ 4: 00 PM JST, Monday ~ Friday (excluding holidays)
Please contact us using an e-mail inquiry form.
*For inquirers who ask about a member’s orders or registered information, we will give replies only to the member himself/herself.
*For legitimate enquiries, we will send a reply to your e-mail on the same day or next business day.