PREMIUM BANDAI Customer Service
E-mail Inquiry forms: https://pbandai.zendesk.com/hc/en-us/requests/new
Reception time: 10: 00 AM ~ 4: 00 PM JST, Monday ~ Friday (excluding holidays)
Please contact us using an e-mail inquiry form.
*For inquiries regarding an order or registered membership information, we will only respond to the registered member due to privacy concerns.
*We try to reply to all emails about our products and services within two business days, but please understand that it may take us a little longer to research more complex inquiries.