To change your shipping destination after placing your order, go to [My Page]. Under the [MY ORDERS] heading, click [ORDER HISTORY], select the corresponding order, and edit the shipping information.
Your new shipping address must match the region of the PREMIUM BANDAI site you are using—e.g., if you ordered an item from PREMIUM BANDAI USA, you cannot have it delivered to Japan, only to within the USA.
To have your item sent to a different region, you will have to have your merchandise shipped to your currently registered address (or another shipping destination in your registered region) before forwarding it to your desired location yourself.
*To change other shipping details, go to [My Page]. Under the [MY ORDERS] heading, click [ORDER HISTORY], and select the corresponding order.
After changing your delivery option or payment method, you will be able to see your new total on a conformation screen like the one below.
Look over and finalize your order to make the payment for your updated order.
"Your previous order will be canceled and a new order will be created with the updated information.
You will then be charged for the new order and be refunded for the old order."
*We [currently] ship only to the United States, excluding US territories, possessions, and P.O. Boxes/APO/FPO/DPO.
*We do not ship products to hotels, courier service providers, or delivery lockers.
*You will need to pay an extra delivery fee for any changes made to your address after the shipping process has already begun.
Please note that this will cost $19.50 USD.
You can find the deadline for editing your shipping information in your "Pre-ordered Product Estimated Shipment Date Notification" mail from Premium Bandai.
If you have any other questions, please consult PREMIUM BANDAI Customer Service.
FAQ: See ”PREMIUM BANDAI Customer Service”